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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kiara Hatcher

Kiara Hatcher

September 18, 2024

5  out of  5
rating by Kiara Hatcher
"Paula was so patient and helpful"
We responded:
"Thank you, Kiara, for your wonderful review! I'm glad to hear that Paula was patient and helpful during your experience. We appreciate your feedback and look forward to assisting you with any future needs. - Darryl Wakefield - State Farm Insurance Agent, Jacksonville, FL"
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Carmen Carmona

September 17, 2024

5  out of  5
rating by Carmen Carmona
"Marissa exelente ❤️"
We responded:
"Carmen, I'm happy to hear that Marissa provided you with excellent service! Your feedback means a lot to us. If you need any further assistance, feel free to reach out. - Darryl Wakefield - State Farm Insurance Agent, Jacksonville, FL"
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Julia Weidman

September 7, 2024

5  out of  5
rating by Julia Weidman
"I called and Paula helped me immediately. I really appreciate what she did for me."
We responded:
"Julia, thank you for your kind review! I'm glad Paula was able to assist you promptly. We appreciate your feedback and are here for any future needs. - Darryl Wakefield - State Farm Insurance Agent, Jacksonville, FL"
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Eliana Hernandez

August 30, 2024

5  out of  5
rating by Eliana Hernandez
"Paula was really nice and professional. She helped me get my renters insurance a few months ago, and she is helping me with my auto right now. I’m really happy to be working with her"
We responded:
"Eliana, thank you for your wonderful review! I'm glad to hear that Paula has been professional and helpful with your renters and auto insurance. We're happy to have her on our team and appreciate your trust in us. If you need any further assistance, feel free to reach out. - Darryl Wakefield - State Farm Insurance Agent, Jacksonville, FL"
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Gwendoly F. Holmes

August 28, 2024

5  out of  5
rating by Gwendoly F. Holmes
"Marissa was great. She's very knowledgeable and I had my renters insurance policy done in record speed. I also have car insurance with them and it cut my rates more than 100% compared to another insurance company who shall remain nameless."
We responded:
"Marissa is indeed knowledgeable, and I'm glad she could assist you with your renters insurance policy so efficiently. It's great to know that our car insurance has also helped you save significantly. We appreciate your trust in our services. If you have any further questions or need assistance, feel free to reach out. - Darryl Wakefield - State Farm Insurance Agent, Jacksonville, FL"
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bakayado32

August 22, 2024

5  out of  5
rating by bakayado32
"My agent Paula was professional and very helpful with finding me a better rate with my insurance. Have been recommending Paula from State Farm to anyone that ask me!"
We responded:
"Thank you for your positive review. I'm glad Paula was able to assist you professionally and help you find a better rate. We appreciate your recommendations and are always here to help with any future insurance needs. - Darryl Wakefield - State Farm Insurance Agent, Jacksonville, FL"
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Vi Nguyen

August 22, 2024

5  out of  5
rating by Vi Nguyen
"Helpful and care about customer"
We responded:
"Thank you, Vi, for your positive feedback. I'm glad you found our service helpful and that we care about our customers. If you ever need further assistance, feel free to reach out. - Darryl Wakefield - State Farm Insurance Agent, Jacksonville, FL"
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nairim velasquez

August 21, 2024

5  out of  5
rating by nairim velasquez
"Paula was extremely kind, she helped me in a moment of despair and achieved the desired goal! Definitely an excellent worker.🙌🏻🙌🏻"
We responded:
"Thank you, Nairim, for your wonderful review. I'm glad Paula could assist you during a challenging time and help you achieve your goal. We appreciate your recognition of her hard work. If you need any further assistance, we're here to help. - Darryl Wakefield - State Farm Insurance Agent, Jacksonville, FL"
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Timothy McCord

August 19, 2024

5  out of  5
rating by Timothy McCord
"Good service and saving me a bunch of money."
We responded:
"Thank you, Timothy. I'm glad you're satisfied with our service and the savings you're experiencing. If you have any further questions or need assistance, feel free to reach out. - Darryl Wakefield - State Farm Insurance Agent, Jacksonville, FL"
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Reshema Jelks

August 19, 2024

5  out of  5
rating by Reshema Jelks
"Thank you very much Paula Grimaldy-Camargo one the best experiences I’ve ever had with an agent. She’s very informative and knowledgeable. Thank you again."
We responded:
"Reshema, Thank you for your kind words about Paula. I'm glad you had a positive experience with her. Paula's knowledge and informative approach are truly valuable to our team. If you need any further assistance, we're here to help. - Darryl Wakefield - State Farm Insurance Agent, Jacksonville, FL"
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DACS

August 12, 2024

5  out of  5
rating by DACS
"Paula Grimaldy es una buena persona y me ayudó en todo momento para obtener la mejor cotización para mi seguro de carro."
We responded:
"Gracias por su comentario! Estamos muy contentos de saber que Paula le ayudó a obtener la mejor cotización para su seguro de carro. Ella es una gran parte de nuestro equipo y siempre se esfuerza por brindar el mejor servicio. Si necesita algo más en el futuro, no dude en contactarnos. - Darryl Wakefield - State Farm Insurance Agent, Jacksonville, FL"
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Juan Cedeño

August 8, 2024

5  out of  5
rating by Juan Cedeño
"Excellent attention good work, I’m very happy thanks Vilma ."
We responded:
"Hey Juan, Thanks for the awesome review! I'm happy to know that Vilma provided you with excellent attention and good work. If you ever need anything else, we're here for you! - Darryl Wakefield - State Farm Insurance Agent, Jacksonville, FL"
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Miguel Gil

August 8, 2024

5  out of  5
rating by Miguel Gil
"Excelente atención, siempre me ayuda y orienta con cualquier duda o confusión que se me a presentado, le agradezco a Vilma Fernández, por su profesionalismo y su excelente disposición."
We responded:
"Hola Miguel, Gracias por su excelente reseña! Me alegra saber que Vilma le ha brindado una atención profesional y siempre está dispuesta a ayudarle con cualquier duda o confusión. Estamos muy contentos de tenerla en nuestro equipo. Si necesita algo más en el futuro, no dude en contactarnos. - Darryl Wakefield - State Farm Insurance Agent, Jacksonville, FL"
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sylvia Arvelo

August 8, 2024

5  out of  5
rating by sylvia Arvelo
"Virma muchas gracias excellent service 100% satisfactions"
We responded:
"Hi Sylvia, thanks so much for your review! I'm glad to hear you had an excellent experience with Virma. We appreciate your satisfaction with our service. If you need anything else, we're here to help! - Darryl Wakefield - State Farm Insurance Agent, Jacksonville, FL"
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S Boyer

August 7, 2024

5  out of  5
rating by S Boyer
"Purchasing insurance is not easy but I gained appreciation for the process through State Farm Account Manger Paula Grimaldy-Camargo, she is very knowledgeable, friendly and professional. I would've preferred a better rate but the system is what the system is but was optional was the customer service and Paula is top notch when it comes to her understanding of concerns, listening and helping to do what she can to soften the blow of the high priced insurance that we're all dealing with, especially in Florida. I am looking forward to the relationship with State Farm and I'm happy to have access to reach Paula if I have any questions or concerns, she is amazing!"
We responded:
"Thanks a lot for your review! I'm glad Paula could make the insurance process easier for you. She's truly knowledgeable, friendly, and professional. We understand the rates can be challenging, especially in Florida, and it's great to know Paula was able to help with your concerns. We're here for any questions or concerns you might have in the future! - Darryl Wakefield - State Farm Insurance Agent, Jacksonville, FL"
Profile photo of Olga Kaminska

Olga Kaminska

August 5, 2024

5  out of  5
rating by Olga Kaminska
"Marissa is the best agent in this company!!! Thank you so much, you are very helpful! If you need a professional assistance, ask for Marissa!"
We responded:
"Hey Olga! Thanks a ton for your awesome review! We're so happy to hear that Marissa was able to help you out and provide the professional assistance you needed. She's truly a valuable part of our team! If you ever need anything else, don't hesitate to reach out. - Darryl Wakefield - State Farm Insurance Agent, Jacksonville, FL"
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Zaniath Rivera

August 1, 2024

5  out of  5
rating by Zaniath Rivera
"Thank you Allegra for all your help I learned so much! Thank you for going above and beyond 😊"
We responded:
"Thanks, Zaniath, for your kind words! We're happy Allegra could help you out and provide such a great experience. If you ever need anything else, we're here for you! - Darryl Wakefield - State Farm Insurance Agent, Jacksonville, FL"
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Carol Mickles

July 25, 2024

5  out of  5
rating by Carol Mickles
"Ruth Washington Really Help Me With Everything Was A nice Person Couldn’t Ask For Nobody But Her And I Thank Her Very Much And My God continue blessing her"
We responded:
"Hey Carol, Thanks a bunch for your awesome review! I'm so happy Ruth could help you out and make your experience a great one. We'll definitely pass on your kind words to her. If you need anything else, we're here for you! - Darryl Wakefield - State Farm Insurance Agent, Jacksonville, FL"
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Toghral Roshangar

July 19, 2024

1  out of  5
rating by Toghral Roshangar
"Horrible experience and unprofessional. We send them multiple customers and had 5 cars on their policy, they kept increasing the rate and constant battle why the increase and zero resolution besides just rate increase and gave me phone numbers to random companies to investigate why it went up. Don’t deal with them, you’ll have constant rate increases. Canceling my insurance with them."
We responded:
"Hey Toghral, I'm really sorry to hear about your experience! We truly value your feedback and the trust you placed in us by sending multiple customers and insuring 5 cars. Rate increases can be frustrating, and I apologize for any inconvenience caused. I would love to help address your concerns and find a resolution. Please reach out to our office so we can discuss this further and assist you better. - Darryl Wakefield - State Farm Insurance Agent, Jacksonville, FL"
Profile photo of Alexeys Leyva

Alexeys Leyva

July 11, 2024

5  out of  5
rating by Alexeys Leyva
"Excelente atención de Paula"
We responded:
"¡Muchas gracias por su comentario, Alexeys! Nos alegra saber que recibio una excelente atención de parte de Paula. Apreciamos mucho sus amables palabras y su confianza en nosotros. Si necesita más asistencia en el futuro, no dude en contactarnos. ¡Que tenga un excelente día! - Darryl Wakefield - State Farm Insurance Agent, Jacksonville, FL"
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Caitlin Kirkpatrick

July 11, 2024

5  out of  5
rating by Caitlin Kirkpatrick
"Allegra was amazing in reviewing the coverage and ensuring that I understood! We talked through different coverages and what that looked like and I was able to come to a decision! Thank you Allegra!"
We responded:
"Thank you, Caitlin, for letting us know you had a great experience with Allegra and found the coverage review helpful. It means a lot to us that you felt informed and confident in your decision. We appreciate you for letting us be your good neighbor! - Darryl Wakefield, State Farm Insurance Agent, Jacksonville, FL"
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95' Fit

July 10, 2024

5  out of  5
rating by 95' Fit
"Allegra made the process quick and simple! I’m grateful to have an agent I can talk to directly! One whose not only helpful but patient!"
We responded:
"Thank you for your kind words! I'm glad Allegra was able to make your experience quick and simple. We're here for you whenever you need us! - Darryl Wakefield - State Farm Insurance Agent, Jacksonville, FL"
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Teresa Ridley

July 10, 2024

5  out of  5
rating by Teresa Ridley
"Very thorough and persistent in handling account issues."
We responded:
"Thank you, Teresa, for recognizing our thoroughness and persistence in handling your account issues! I'm glad you were satisfied with the service provided. If you ever need further assistance or have any questions, feel free to reach out. I appreciate your feedback! - Darryl Wakefield - State Farm Insurance Agent, Jacksonville, FL"
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joan cardegnio

July 10, 2024

5  out of  5
rating by joan cardegnio
"Very friendly and professional. The woman saved me money!"
We responded:
"Thank you for your positive feedback, Joan! I'm glad our team was able to help you save money while providing friendly and professional service. We appreciate your business and look forward to assisting you with any insurance needs in the future. Darryl Wakefield - State Farm Insurance Agent, Jacksonville, FL"
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Joyce Hamilton

July 10, 2024

5  out of  5
rating by Joyce Hamilton
"Great service and kind employees. Got me a better price"
We responded:
"Thank you for your positive feedback, Joyce! I'm glad our team was able to provide you with great service and find you a better price. We appreciate your kind words and are here to assist you with any insurance needs in the future. - Darryl Wakefield, State Farm Insurance Agent, Jacksonville, FL"