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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mathieu C Mehl

June 25, 2025

5  out of  5
rating by Mathieu C Mehl
"Azaharys was great to work with, made things easy and got me a good quote. I was on the phone for less than 15 minutes to finalize everything. At Farmer's, I was on the phone for almost an hour..."
We responded:
"Thank you, Mathieu, for sharing your experience! I'm happy to hear that Azaharys made the process smooth and efficient for you. We appreciate your trust in us and are glad we could provide a quick and satisfactory service. If you have any more questions or need assistance, feel free to reach out anytime!"
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alain espinosa

June 24, 2025

5  out of  5
rating by alain espinosa
"Azaharys Amaro went above & beyond to help answer all our questions & ease our minds knowing we were in great hands. We cant recommend her enough. Thank You Azaharys Amaro"
We responded:
"Hi, Alain! Thanks so much for sharing that Azaharys provided exceptional service and made you feel comfortable with your insurance needs. Your recommendation means a lot, and we appreciate the chance to assist with your coverage."
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Simon Najjar

June 19, 2025

5  out of  5
rating by Simon Najjar
"I had the best services and higher coverage with less cost to me then what I was paying before. I want to say thank you to Paula for her amazing services."
We responded:
"Thank you, Simon, for sharing your experience! I'm happy to know that you received excellent service and better coverage at a reduced cost. Paula's dedication truly shines, and we're grateful to have her on our team. If you need any further assistance or have questions, feel free to reach out anytime!"
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Natalie Ghannam

June 17, 2025

5  out of  5
rating by Natalie Ghannam
"Jasmine was exceptional! She made my urgent insurance needs her top priority and was both knowledgeable and friendly. Highly recommended if you are looking to shop around or need a new agent."
We responded:
"Thank you for your review, Natalie! I'm so happy to hear that Jasmine provided you with exceptional service and prioritized your urgent needs. Your recommendation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out!"
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King Rither

June 8, 2025

5  out of  5
rating by King Rither
"Javatt very helpful best"
We responded:
"Thank you, Gefthy! I'm happy to hear that Javatt was very helpful. We appreciate your feedback and are glad to have you as a valued customer. If you need anything else, feel free to reach out!"
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James Logue

June 6, 2025

5  out of  5
rating by James Logue
"Jasmine, was the most fantastic insurance agent I have ever. She was so informative and answered all my questions. Jasmine made the whole process of changing companies so easy. If you can get her I know she will take good care of you too."
We responded:
"Thank you for your review, James! I'm happy to hear that Jasmine provided such informative and helpful service during your transition to our company. We appreciate your trust in us and are here to assist with any future needs. Let us know if there's anything else we can do for you!"
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Cornelius Mcclendon

May 29, 2025

5  out of  5
rating by Cornelius Mcclendon
"I was a great experience. I’ve been in sales for over 25 years, Jasmine Cates done a wonderful job in helping me get life insurance for my kids. She answered every question and didn’t rush me to choose a policy. Thanks you for your help. Everyone reach out to Jasmine for your insurance needs."
We responded:
"Thank you, Cornelius, for sharing your experience! I'm delighted to hear that Jasmine provided such attentive and thorough assistance in securing insurance for your kids. Her dedication to answering all your questions and ensuring you felt comfortable with your decision is truly appreciated."
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Danielle Thieleman

May 29, 2025

5  out of  5
rating by Danielle Thieleman
"Marissa has been great and very helpful!"
We responded:
"Thank you, Danielle, for your wonderful feedback! I'm happy to hear that you found our service friendly and efficient. It's great to know you're excited about starting with State Farm. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Ja’Nya Jones

May 27, 2025

5  out of  5
rating by Ja’Nya Jones
"JaVett is a game-changer! Her guidance, knowledge, and personalized support helped me make informed decisions about my coverage needs and provided expert advice that I truly valued. Working with her gave me peace of mind and clarity. Thank you, JaVett — 5 stars all the way!"
We responded:
"Thank you, Ja’Nya, for sharing your experience! I'm glad to hear that JaVett's guidance and expertise made a positive impact on your coverage decisions. It's wonderful to know you felt supported and at ease. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Terrill Washington

May 16, 2025

5  out of  5
rating by Terrill Washington
"JaVett is so amazing, she take care of my business and insurance needs great experience highly recommend JaVEtt!!!"
We responded:
"Thank you, Terrill, for sharing your positive experience! I'm glad to hear that JaVett has been taking such great care of your business and insurance needs. Your recommendation means a lot to us. If you ever have any questions or need further assistance, feel free to reach out."
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Randel Bennett

May 9, 2025

5  out of  5
rating by Randel Bennett
"⭐️⭐️⭐️⭐️⭐️ Our experience with Jasmine at State Farm was exceptional. She was friendly, patient, and incredibly knowledgeable. She made the entire process smooth and stress-free, from reviewing our quotes to signing our final contract. Jasmine took the time to understand our needs and walked us through every step without pressure. Thanks to her attention and care, we felt supported and completely at ease with our decision. If you’re looking for someone who truly cares about getting you the right coverage, we recommend working with Jasmine. She made insurance feel easy—and that’s saying something! Thank you again, Jasmine!"
We responded:
"Thank you, Randel, for sharing your wonderful experience with Jasmine! I'm glad to hear that she made the process smooth and stress-free for you. Her dedication to understanding your needs and guiding you through each step is truly commendable. We appreciate your recommendation and are here to assist with any future insurance needs. Feel free to reach out anytime!"
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Barbie Brooks

May 8, 2025

5  out of  5
rating by Barbie Brooks
"Marrisa was so awesome. I think I will keep marrisa"
We responded:
"Thank you, Barbie, for sharing your experience! I'm glad to hear that Marrisa made such a positive impact. We're grateful to have her as part of our team. If you need any assistance in the future, feel free to reach out!"
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Gentjana Bela

April 30, 2025

5  out of  5
rating by Gentjana Bela
"Marissa did a great job going over our options and we feel that we were able to make an informed decisions while saving money."
We responded:
"Thank you, Gentjana, for sharing your experience! I'm happy to hear that Marissa was able to guide you through your options and help you make informed decisions while saving money. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Carlos Duverge

April 30, 2025

5  out of  5
rating by Carlos Duverge
"Marissa is more than just awesome. Followed up with us for over a year, and we thought about her when the time was right. Not only took care of our needs, but promised to follow up and make some adjustments to our policy after it was established. Thank you for your awesome service."
We responded:
"Thank you, Carlos, for sharing your experience! I'm happy to hear that Marissa's dedication and follow-up made such a positive impact. It's great to know she took care of your needs and is committed to making any necessary adjustments to your policy. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Brandy Melvin

April 28, 2025

5  out of  5
rating by Brandy Melvin
"Thank you Marissa for being so sweet"
We responded:
"Thank you, Brandy! I'm happy to hear that Marissa made such a positive impression. We appreciate your feedback and are here to assist with any of your insurance needs. Feel free to reach out anytime!"
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Gary Karlson

April 25, 2025

5  out of  5
rating by Gary Karlson
"helpful professional friendly answering questions knowledgeable"
We responded:
"Thank you, Gary, for your wonderful feedback! I'm glad to know that you found our team helpful, professional, and friendly. It's great to hear that we could assist with your questions and provide knowledgeable service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Cindy Phillips

April 21, 2025

5  out of  5
rating by Cindy Phillips
"Awesome with Marissa and Barbara help glad to be back with state farm"
We responded:
"Thank you, Cindy! I'm happy to hear that Marissa and Barbara were able to assist you so well. We're grateful to have you back with us at our Jacksonville office. If you need anything else, feel free to reach out!"
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harley rogers

April 11, 2025

5  out of  5
rating by harley rogers
"Jasmine was very hands on answered any questions that I had called me multiple times to make sure everything was ok I wouldn't have insurance if it wasn't for her she is so sweet and the best"
We responded:
"Thank you, Harley, for sharing your experience! I'm happy to know that Jasmine was able to assist you so effectively. Her dedication to ensuring everything was in order is truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Sergio Amaro

April 3, 2025

5  out of  5
rating by Sergio Amaro
"Working with Azaharys Amaro at Darryl Wakefield’s State Farm agency was such a refreshing experience. She didn’t just throw numbers at me—she took the time to really explain what each coverage meant and helped me feel confident in my choices. You can tell she truly cares about helping people, not just selling a policy. She went above and beyond to find the best protection for my situation without pushing anything unnecessary. I felt heard, supported, and understood. So grateful I got to work with her!"
We responded:
"Thank you, Sergio, for sharing your experience! I'm glad to hear that Azaharys made the process clear and supportive for you. It's wonderful to know she helped you feel confident in your choices and prioritized your needs. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Megan Rivera

April 3, 2025

1  out of  5
rating by Megan Rivera
"Horrible customer service. The office manager was not upfront with me that if your license was suspended in the last three years they change your rates to high prices with barley any coverage. She emailed me later saying this and that my policy would be canceled even though my license is in good standing."
We responded:
"Thank you, Megan, for sharing your experience. I'm genuinely concerned to hear about the issues you faced with the communication regarding your policy and rates. It's important to us that our customers receive clear and upfront information. Please reach out to our office so we can address your concerns directly and work towards a resolution. Your feedback is valuable, and we're here to assist you further."
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Warren Worster

April 2, 2025

5  out of  5
rating by Warren Worster
"Kudos to Jasmine Cates for being the awesome person she is! I asked for a quote and she took me through the process step by step, explaining everything as she went. From various coverages and associated premiums to potential changes in coverage in the near future. She was very professional and at the same time very cheerful and friendly. She also managed to cut my premiums in half from my previous account. I will recommend State Farm to my friends and acquaintances, or anyone else who would listen."
We responded:
"Thank you, Warren, for your wonderful feedback! I'm so happy to hear about your positive experience with Jasmine. Her professionalism and friendly approach truly shine through, and it's fantastic that she could help reduce your premiums significantly. We appreciate your recommendations and are here for any future insurance needs or questions you might have."
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Shadara Lindsey

April 2, 2025

5  out of  5
rating by Shadara Lindsey
"I spoke with Ruth yesterday afternoon and I’m excited to start my new life policy plan! Ruth answered every question I asked. She was patient and made sure I understood the difference between each plan option/package, the why and how each one will benefit me. Ruth was very professional. If you’re looking for someone to assist you with a life policy, I HIGHLY recommend Ruth!"
We responded:
"Thank you, Shadara, for sharing your experience! I'm glad to hear that Ruth was able to assist you with your policy plan. Her professionalism and patience are truly appreciated, and it's wonderful to know she helped clarify the options for you. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Brigitte Cates

March 31, 2025

5  out of  5
rating by Brigitte Cates
"Jasmine was my signing agent, she was very detailed to listen to my needs and to get me the best pricing available. She was very professional and quick to get back to me with the most favorable quote, even giving me better coverage at a lower price. I look forward to looking into other insurance needs I may have. I will definitely recommend the Wakefield agency and especially recommend Jasmine to my friends and family."
We responded:
"Thank you, Brigitte, for sharing your experience! I'm glad Jasmine was able to assist you with such professionalism and efficiency. It's wonderful to know she found you better coverage at a lower price. We appreciate your recommendation and look forward to helping with any future insurance needs you might have. Feel free to reach out anytime!"
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Brian Niblack

March 31, 2025

5  out of  5
rating by Brian Niblack
"I was assigned Jasmine as my point of contact and I can confidently say that she is a total professional. Pleasant to speak with. She listened and made sure she understood exactly what my specific needs were. She is patient and was able to talk me through the process and answer all of my questions. She is very thorough and knowledgeable, she kept me in the know as it pertained to any extra savings and opportunities for discounts. Afterwards she made sure to follow up and stay in touch with me to make sure I received all paperwork and items pertaining to my new policy. I feel safe with Jasmine as my insurance agent. Highly recommended."
We responded:
"Thank you, Brian, for sharing your experience! I'm delighted to hear that Jasmine provided such professional and attentive service. Her dedication to understanding your needs and ensuring you were informed about savings and discounts truly reflects our commitment to excellent service. We're grateful to have her on our team. If you have any further questions or need assistance, please feel free to reach out."
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Stefania Laswell

March 29, 2025

5  out of  5
rating by Stefania Laswell
"I had the pleasure of working with Vilma for my auto insurance, and I couldn’t be happier with her service. She took the time to understand my needs and provided me with the best options for coverage. Vilma is professional, knowledgeable, positive and always ready to answer any questions I have. I highly recommend her to anyone looking for trustworthy and personalized auto insurance!"
We responded:
"Thank you, Stefania, for sharing your experience! I'm delighted to hear that Vilma was able to assist you so effectively with your insurance needs. Her professionalism and dedication to providing personalized service truly shine through. If you have any more questions or need further assistance, feel free to reach out anytime."